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CAPITALIZED WORDS USED IN THIS POLICY THAT ARE NOT OTHERWISE DEFINDED HEREIN SHALL HAVE THE SAME MEANING AS IN THE T&Cs.
1. IMPORTANT INFORMATION
This Website is not intended for children and we do not knowingly collect data relating to children.
If you need further information or have any questions about how we handle data privacy, please Contact Us.
2. WHAT IS PERSONAL DATA?
Personal data refers to any personally-identifiable information relating to an individual. This includes e.g. your name, e-mail address, postal address, telephone number or any other technical identification data such as cookies or that you submit relating to yourself when registering an account in the Website, submitting an Order or when contacting us directly through the Website (“Data”).
3. WHAT DATA WE COLLECT, HOW AND WHY?
To place an Order or access the Services, the User shall provide certain contact information including but not limited to name, surname and e-mail address (“Personal Data”). PINKY CUTE (i) takes necessary measures in order to protect the referred information; (ii)do not sell or trade the referred information; and (iii) only uses it in the manners specified herein.
We do not collect any Special Categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).
The contact details you submit to us through the Website will be used to help us to contact you in relation to your query or provide other information that we think you might be interested in. This Data will also be used for statistical purposes, to improve the Website content, and for updating our internal databases.
You can revoke your consent at any time in writing by post or email to us.
The registration details you submit to us through the Website will be used sley for the creation of your account and for administrative purposes relating to your Orders.
If you contact us through the Website, after your account has been created, we will use your information to communicate and provide any information that we think you might be interested in.
When you access the Website, particular information is collected by us automatically, such as a user’s IP address, the type and version of the web browser used, the operating system used, the site from where the user is being redirected (if applicable) and the time of visiting the Website.
As a rule, we will analyse these Data statistically in order to prevent errors, to improve our content and services, and to identify the source of traffic of the Website’s users.
Only in the event of potential abuse related to the use of the Website, we would use the connection information Data to facilitate the identification of the individual(s) responsible.
Cookies & Web Beacons
To enhance your experience with the Website, many of our web pages will use "cookies."
Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to furnish this information to us by, for example, submitting your contact details to us in the ‘Contact Us’ page. If you choose to submit to us your personally identifiable information, this information may be linked to the Data stored in the cookie.
For more information on what are cookies, the type of cookies used by the Website and your privacy preferences regarding such cookies, please see our Cookies Policy
4. WHO DO WE SHARE THE INFORMATION WITH?
We will only use your Personal Data to process your Orders and deliver the Products and Services requested by you, and to communicate with you in relation to such Products or Services.
We may also use your Personal Data when the law allows us to (“Lawful Basis for Processing”), in the following circumstances:
- where it is necessary for our legitimate interests (or those of a third-party) and your interests and fundamental rights do not override those interests; or
- where we need to comply with a legal obligation.
Examples of the above Lawful Basis for Processing, include but are not limited to:
- to administer and protect our business and this Website, including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
The Data may be shared with Our Partners and other participants operating on behalf of us, e.g. subcontractors with a view to providing services related to the Website. We may also provide information to third party service providers to enable us to administer the Website.
We require Our Partners and all third parties to respect the security of your Personal Data and to treat it in accordance with the law. We do not allow Our Partners to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions.
We may also disclose Data with a view to meet a legal obligation or if required by law or a court order.
In any of the above cases, we will ensure steps are taken so that your rights in relation to your data continue to be protected.
5. INTERNATIONAL TRANSFERS
To deliver services to you or provide information required by you, it is sometimes necessary for us to share your personal information outside the UK and the European Economic Area (EEA), e.g.:
· with Our Partners and our service providers located outside the UK and the EEA;
· if you are based outside the UK or the EEA;
These transfers are subject to special rules under European and UK data protection laws.
The following countries to which we may transfer personal information have been assessed by the European Commission as providing an adequate level of protection for personal information:
- United States.
If you would like further information, please Contact Us.
6. KEEPING YOUR PERSONAL INFORMATION SECURE
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. We limit access to your Data to those who have a genuine business need to access it. They will only process your Personal Data on our instructions, and they are subject to a duty of confidentiality.
Data will be stored on a cloud-based server and processed at our web server hubs, and at the offices of the parties to which such Data may be communicated.
7. BASIS FOR PROCESSING PERSONAL DATA
We will only process your Data by way of your consent. You are giving your consent by:
(i) clicking ‘accept’ on the Cookies pop-up notice and/or continuing to use the Website;
(ii) submitting your contact details to us;
(iii) registering an account in our Website; or
(iv) submitting an Order.
8. HOW LONG DO WE RETAIN THE INFORMATION?
We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
We will not retain your personal information for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of personal information.
To determine the appropriate retention period for Personal Data, we consider the amount, nature and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law we must keep basic information about our Customers (including contact, identity, financial and transaction data) for at least 22 months after the end of the tax year for tax purposes and six years after they cease being Customers for contractual liability purposes.
In some circumstances we will anonymise your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. YOUR INDIVIDUAL RIGHTS
You have the following rights in relation to your Data:
· to be informed about how, why and on what basis that information is processed;
· to obtain confirmation that your information is being processed and to obtain access to it and certain other information, by making a subject access request;
· to have data corrected if it is inaccurate or incomplete;
· to have data erased if it is no longer necessary for the purpose for which it was originally collected/processed, or if there are no overriding legitimate grounds for the processing (this is sometimes known as the ‘right to be forgotten’);
· to restrict the processing of personal information where the accuracy of the information is contested, or the processing is unlawful (but you do not want the data to be erased), or where the we no longer need the personal information but you require the data to establish, exercise or defend a legal claim; and
· to restrict the processing of personal information temporarily where you do not think it is accurate or where you have objected to the processing.
If you wish to exercise any of the above rights, please Contact Us.
Any exercise of the ‘right to be forgotten’ or to restrict the processing of certain Data will not affect the lawfulness of any processing that had taken place before the exercise of such rights.
We hope that we can resolve any query or concern you may raise about our use of your Data. We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.
For any matter, which is not specified herein, T&Cs shall apply.
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.